Frequently Asked Questions
General Questions
Pacific Premier Group works with individuals, couples, and families facing psychiatric and emotional challenges that need a high expertise or haven’t responded to conventional care. That often means standard treatment has fallen short, psychiatric, medical, and substance-use issues overlap, or the situation calls for a genuine diagnostic workup, an unusual level of discretion, or more intensive support than weekly outpatient care. However, PPG also offers great care for more conventional issues, including medication management, standard therapy, life transitions, mild diagnosis, and self-exploration and personal growth.
Our approach is high touch from the start and our response time to scheduling is quick. Our clinicians bring together brain biology, medicine and psychology, treating the whole person rather than a diagnosis in isolation. Instead of fitting each person into a single fixed model of care, we assemble the right combination of medical, therapeutic, and consulting expertise — one clinician, a coach or consultant, or an entire team, whichever the situation requires.
Pacific Premier Group provides confidential consultation and care. Many people come to us because their situation requires an unusual level of discretion, including those who carry significant public or professional visibility, where discretion is a requirement.
No. Pacific Premier Group does not accept insurance. Medical and therapy services may be eligible for detailed receipts or “superbills” that can be used for reimbursement purposes if you have out-of-network benefits through your private insurance carrier.
The first step is to book a consultation. Our intake coordinator will respond promptly within 24 business hours.
Medical + Therapy Questions
We work with adults, adolescents, couples, and families. Our licensed medical and mental health professionals provide thoughtful, individualized care that meets each person where they are. Our providers bring expertise across a range of conventional and specialized approaches, selecting the right modalities based on each person’s unique needs and goals.
Whether someone is seeking support through individual therapy, medication management, or a more collaborative, multidisciplinary approach, our team offers the flexibility and expertise to provide the right level of care. Services include individual psychotherapy, family therapy, and couples therapy.
It’s not a 30-minute intake, but a genuine diagnostic workup. We believe mental health conditions deserve the same rigor as any other medical condition: genuine diagnostic evaluation, individualized treatment, and ongoing management. Our services may also include referrals for medical tests, studies, and neuropsychiatric evaluations. Every treatment plan is built around the individual, not a template.
Yes. Substance abuse and addiction treatment is part of our services. PPG is built for cases where psychiatric, medical, and substance-use issues overlap in ways that a single provider or standard protocol isn’t built to untangle.
Yes. Pacific Premier Medical + Therapy® offers evaluations required by licensing entities. Please note that these services are subject to approval by the requesting licensing board before the evaluation takes place. Contact us for a consultation to learn more.
Intensive Programs Questions
Intensives are built for people with depression, anxiety, addiction, or the effects of trauma whose situation isn’t responding to conventional weekly outpatient treatment — not because they aren’t trying, but because the pace and structure don’t match what’s happening. They’re designed for situations that don’t require detoxification or round-the-clock supervision.
Our intensive outpatient program is also well suited for individuals who are experiencing an existential crisis (no diagnosis is necessary) or are seeking a faster pace of personal growth. We provide Intensives for individuals, couples, and at times families.
A typical course runs one to two weeks, Monday through Friday, though the actual length is determined entirely by what you need. Each day includes four to five individualized therapy sessions. Depending on the program, optional elements such as trauma-focused yoga, acupuncture, and therapeutic massage can be incorporated.
No two Intensives at PPG look the same, and we don’t follow a manual. We assemble the right combination of providers for your specific situation — often including a psychiatrist or psychiatric mental health nurse practitioner — so complex, overlapping issues can be worked through together in a way a single provider or weekly session can’t.
Every Intensive draws from as many of our eight dimensions of care as the situation calls for, from assessment and diagnostic formulation to medical and whole-person management toward nervous system regulation. Therapy modalities may include Internal Family Systems, Cognitive Behavioral Therapy, Dialectical Behavioral Therapy-informed work, Acceptance Commitment Therapy, Psychodynamic Psychotherapy, Emotionally Focused Therapy, Sensorimotor Psychotherapy, Hakomi Mindfulness-Centered Somatic Therapy, Family Systems work, and Ketamine-Assisted Psychotherapy when appropriate.
Coaching + Consulting Questions
Not every challenge calls for therapy. Some difficulties don’t need a diagnosis or a treatment plan — they need a different kind of expertise. Pacific Premier Coaching + Consulting® is our affiliated practice for those situations, grounded in the same brain-based, whole-person approach that shapes all of PPG’s clinical work.
We coach in life transitions, existential crisis, leadership, personal growth, health and wellness, career, relationships, and parenting.
Professional coaching is an ongoing partnership with a certified coach, focused on real, measurable change in how you live, lead, and work — not generic encouragement. Sessions combine self-exploration, goal-setting, and concrete action plans.
Yes. Coaching can stand on its own, or work alongside consulting or medical services when a situation calls for more than one kind of support.
Ketamine Assisted Psychotherapy Questions
KAP combines ketamine sessions with expert psychotherapeutic support, integrating cutting-edge neuroscience with the same depth of clinical attention that shapes all of PPG’s work. Ketamine sessions disrupt established neurological patterns, increasing cognitive flexibility and emotional awareness. Combined with expert therapeutic guidance, this draws on the brain’s natural capacity for plasticity to help clients reprocess experience and move toward a renewed sense of self.
KAP is one of the tools we use when patterns have been resistant to conventional treatment, particularly for clients who haven’t achieved breakthroughs through talk therapy alone. KAP can also be part of an Intensive Program, when appropriate. Clients go through a KAP specific evaluation to see if they meet the eligibility and safety criteria prior to final decision.
Ketamine is administered in a safe, controlled clinical environment under direct clinical supervision. Both a licensed medical provider and a trained psychotherapist support you throughout, with attention to safety, comfort, and therapeutic benefit at every stage. Each session is tailored to your specific needs and treatment goals.
KAP at PPG isn’t a fixed protocol. We emphasize preparation and intention-setting beforehand, and follow-up integration sessions afterward to help you reflect on the experience, process what surfaced, and apply those insights to daily life.
Fill out our KAP Screening Form to get started.